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NVQ Level 2 in NVQ Level 2 in Business and Administration *Fees Payable* at Eden College

Course description

The aim of these qualifications is to recognise the skills and competences of candidates in the workplace. The qualifications provide individuals with an opportunity to demonstrate the sills and knowledge needed for a career in business and administration. The units encompass a brad range of competencies from the administration sector. 

Who is this course for?

This is a work-oriented qualification and is suitable for those who undertake administration related activities. It is open to candidates of either gender and there are no entry barriers on grounds of race, creed or previous academic attainment or learning.

Course content

Mandatory Units:

 201 - Carry out your responsibilities at work. 202 - Work within your business environment.

Optional Units:

101 - Ensure your own actions reduce risks to health and safety. 203 - Manage customer relations 204 - Manage diary systems 205 - Organise business travel and accommodation. 206 - Deal with visitors 207 - Process customer financial information 208 - Operate credit control procedures 209 - Store, retrieve and archive information. 211 - Organise and support meetings 212 - Use IT systems 213 - Use IT to exchange information. 214 - Word processing software. 215 - Spreadsheet software. 216 - Database software. 217 - Presentation software. 218 - Specialist or bespoke software. 219 - Use a telephone system. 220 - Operate office equipment. 221 - Prepare text from notes. 222 - Prepare text from shorthand 223 -Prepare text from recorded audio instruction. 224 - Produce documents. 225 - Work effectively with other people


To achieve a full award, candidates must complete five units in total from two mandatory units and three optional units.

Financial information

Level 2 - Fees are £800 for home(EU), £900 for funded students and £1,000 for international students.

Future opportunities

Employees will benefit from: : o A clearer understanding of their responsibility within their organisation. o The opportunity to develop new skills. o The recognition of existing skills 

Employers will benefit from: o Improved staff performance and motivation o Improvements in the quality of service to customers. o The opportunity to improve customer retention levels

How to apply

If you want to apply for this course, you will need to contact Eden College directly.

Last updated date: 31 July 2015
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Key information

  • Start date: Next September
  • Duration: 8 Months