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BTEC LEVEL 3 NATIONAL EXTENDED CERTIFICATE IN HOSPITALITY AND CATERING at Valley Park School

Course description

Over the past few years, employment in the hospitality industry has increased faster than for the economy overall. But there remain significant skills gaps, particularly in the following areas: customer service; interpersonal skills; supervisory skills; finance; and employability skills.

This BTEC course seeks to address these areas by encouraging the acquisition and development of these competencies. Customer service is the main focus of Unit 2: Principles of Supervising Customer Service Performance in Hospitality, Leisure, Travel and Tourism and Unit 3: Providing Customer Service in Hospitality and is also relevant to other units such as Unit 6: Food and Drinks Service.

Interpersonal skills are dealt with in most of the units, but in particular Unit 2: Principles of Supervising Customer Service Performance in Hospitality, Leisure, Travel and Tourism and Unit 3: Providing Customer Service in Hospitality, and Unit 22: Planning, Running and Managing an Event.

The course has been structured to allow you the maximum opportunity for the development of culinary skills. Unit 10: European Food, Unit 11: Asian Food and Unit 12: Contemporary World Food, are practical units that aim to develop your food preparation and service skills.

This qualification gives you the opportunity to enter employment in the hospitality industry or to progress to vocational qualifications such as the Edexcel BTEC Higher Nationals in Hospitality Management or other relevant NVQ courses.

Entry requirements

Merit or above at BTEC Level 2 or grade 4 in a Design Technology related subject. Where a DT subject has not been studied, a grade 4 is required in GCSE English Language or Literature.

Assessment

The course is unit based and each unit is given a credit value depending on the guided learning hours. At the start of each unit you will receive an assignment brief detailing the tasks and criteria to be met. At the end of each unit you will be given a grade of pass, merit or distinction with written feedback about how to progress to the next level.

How to apply

You can apply for this course through UCAS Progress. Add this course to your favourites so you can start making an application.

Last updated date: 16 October 2018
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