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Hospitality Supervisor Apprenticeship Level 3 at Red Tape Central

Course description

Hospitality supervisors work across a wide variety of businesses. They provide vital support to management teams and are capable of independently supervising hospitality services and running shifts.

They typically work under pressure delivering fantastic customer service and motivating a team is essential to their role. The majority of supervisors’ skills and knowledge are the same but supervisors may specialise in specific functions or work across a variety of functions which reflect the multi-functional nature of the industry.

Significant experience of working in the hospitality industry or completion of a Level 2 Apprenticeship in Hospitality is required.

Course content

All learning towards the qualification is completed within our training centre and is enhanced by the experience gained within professional kitchens .
The Standard is made up of the apprentice being able to demonstate key knowledge, skills and behaviours. Some of these assement areas include:

  • Understand own role in motivating the team to work according to the business vision and values and to achieve business targets, always focussing on the importance of providing the best service for customers.
  • Operate within budget, exercising strict resource control and minimising wastage, using appropriate techniques to manage and control costs.
  • Understand legislative requirements, their implications and applications in hospitality businesses.
  • Know the marketing and sales activities of the business and how to support them to achieve the desired outcome.

The standards also include areas of specialism such as;

  • Food and Beverage Supervisor
  • Bar supervisor
  • House Keeping supervisor
  • Events Supervisor

Entry requirements

Maths and English grade D/5+ or above and experience of working in the hospitality industry or completion of a Level 2 Apprenticeship in Hospitality is required.

Assessment

Method of Delivery: Day release -  1 day per week at Sheaf Training Centre over 12 to 18 months.

The course culminates in an ‘End Point Assessment’ which takes place when both the tutor and employer feel the learner is capable of passing the independant assesment.


All learning towards the qualification is completed within our training centre and is enhanced by the experience gained within professional kitchens .

 

Future opportunities

Progression from this apprenticeship could be into a hospitality management position.

Further information

For further information please contact;

Gareth Urwin

Programme Manager

Sheffield City Council

01142 296183

gareth.urwin@sheffield.gov.uk

How to apply

You can apply for this course through UCAS Progress. Add this course to your favourites so you can start making an application.

Last updated date: 16 January 2018
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