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Business and Administration Level 2 Intermediate Apprenticeship at Brooklands College

Course description

Anyone considering an office based career would benefit from taking an apprenticeship in Business Administration.  You will improve and learn new communication skills, fine-tune your IT abilities and learn to use numbers to enhance business performance.  Once you have gained your apprenticeship you could go on to become and administration assistant, a PA/secretary or an office co-ordinator.

An Apprenticeship in Business and Administration will develop your employability skills and give you valuable experience of routine business related activities.

You will need to work in a business environment, working a minimum of 30 hours per week (including training time). Apprentices will need to have a contract of employment.

You will be working in an office environment, where your duties could encompass many areas of office work such as post and written communications, telephone communications, customer enquiries, computer systems, paper filing systems, photocopying etc. Your exact duties will depend upon your employer.

Course content

To gain the full apprenticeship you will work towards the following qualifications:

  • Level 2 Diploma in Business Administration
  • Employment Rights and Responsibilities (ERR)
  • Functional Skills Level 2 in Maths, English, and ICT
  • Personal Learning and Thinking Skills (PLTS)

Mandatory units:

  • Communication in a Business Environment
  • Understanding Employer Organisations
  • Principles of Providing Administrative Services
  • Producing Business Documents
  • Managing personal performance and development
  • Develop working relationships with colleagues
  • Additional units can be chosen from a selection of more than 40 units including:
  • Supporting the organisation of an event
  • Use electronic message systems
  • Take minutes
  • Order products and services
  • Bespoke software
  • Website software
  • Use of social media

Entry requirements

Minimum grade C at GCSE in English and Maths are an advantage otherwise minimum Entry Level 3 at initial assessment in English and Maths are required.

You will need to demonstrate an interest in the business administration sector. All applicants for apprenticeship training will be required to attend an interview and undertake initial assessments.


You will be continually assessed throughout your training by either online programmes or by attendance at college. Most of the assessment will take place in the workplace. 

To complete a portfolio of evidence, you will also take external and internal examinations for your functional skills (if required). Y

our progress will be reviewed regularly and achievable targets set, to ensure you complete your apprenticeship on time.

You will need to complete all relevant functional skills if you have not achieved a minimum grade C at GCSE within the past 5 years.

Financial information

Apprenticeships are fully funded for those aged 16- 18 years.

Future opportunities

On successful completion of this apprenticeship you could progress to an Advanced Apprenticeship in Business and Administration (Level 3). You may also be able to complete an Advanced Apprenticeship in Customer Service or Management dependent upon your job role.

How to apply

If you want to apply for this course, you will need to contact Brooklands College directly.

Last updated date: 18 February 2016
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