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Level 2 Diploma in Administration (Business Professional) at West Kent College

Course description

You will develop the skills required to work successfully in an administration role within business.

The course provides the foundation knowledge for tasks undertaken in an office on a daily basis. Often the importance of these tasks is under estimated but they ensure a business operates efficiently and effectively.

The course will cover a variety of skills such as:

• Financial Transactions
• Communications with Customers
• Written Business Communications
• Organise Business Travel and Accommodation
• Working in Administration
• Event Administration
• Diary Management

Additionally you will learn techniques to improve your keyboard skills (touch typing), word processing and presentation skills, all essential for strong administrative support.

All the above are transferable, work-based skills enabling you to opt for a range of progression routes.

Entry requirements

You will need four GCSEs Grade D/3 or above, this must include English language at grade C/5 or above – due to the amount of written work and the high standard required. We will also consider mature applicants.


All units are assessed using OCR model assignments with clear criteria set and they evidence the learner’s knowledge and skills. It is a requirement of OCR that the written work shows a high standard of English which would be appropriate for business documents. In addition some internal exams will provide evidence of IT skills.

This is a full time course and runs for 34 academic weeks. Students are expected to complete work outside of the lessons, this may be set by the lecturer but it is also envisaged students will extend their knowledge of the subject by reviewing any notes they have taken and reading/researching the subject matter. Students are required to attend punctually and regularly (attendance must be above 93%).

Future opportunities

Students can progress onto employment within a range of business sectors (Human Resources, Insurance, customer service, events) in a variety of roles such as receptionist, office junior, payroll administrator, events administrator and junior secretary.

Alternatively students can progress onto a Level 3 course or an Apprenticeship.

Further information

An integral part of your course is a very successful one-week work experience programme. The feedback we receive from local employers is excellent. As a direct result of their work experience placement, some students secure full-time employment.

Candidates who are progressing from schools, and have not completed any similar level courses that are Government funded, will be funded and will have no fees to pay in most circumstances. Individual advice is available from our Student Support Desk.

If you wish to find out more about the course please look at the OCR website.

How to apply

You can apply for this course through UCAS Progress. Add this course to your favourites so you can start making an application.

Last updated date: 30 October 2018
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    • West Kent College in Tonbridge offers you a wide choice of courses for a fantastic learning experience. Choose from A-Levels, work-related options such as beauty therapy, construction or motor vehicle, Apprenticeships giving you the chance to earn while you learn, all the way up to university-level programmes in a range of subjects.

      The College gives you the freedom to learn in your own way, in an environment that offers first-class facilities and lecturers with industry experience. We will help you find the right course and, often, when your course is completed, help you to find work in the career you are aspiring to.

      Tonbridge campus

      At the Tonbridge campus, students benefit from new buildings including a fantastic theatre seating over 300, television and radio studios, light and airy design studios, photography studios and darkrooms, music rehearsal rooms and recording studios.

      Students can enjoy the latest technology, such as leading-edge IT facilities, a Learning Resource Centre with over 20,000 resources and new science laboratories.

      There is also a range of facilities open to staff, students and the public, including hairdressing and beauty salons and a restaurant with a view over the Weald.