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Certificate in Customer Services Level 2 at Jarvis Training Management Limited

Course description

This course is ideal for anyone working in an environment where interacting and communicating with people on a regular basis is essential to their job role.

Within this course, there are also opportunities for you to progress onto higher Customer Services qualifications, which in turn enhances your employment possibilities.

Any candidate undertaking this course will have the opportunity to gain a nationally recognised qualification in Customer Services and improve their professional and personal interaction skills.

Entry requirements

There are no formal entry requirements, but you will be required to attend an interview and complete an initial assessment in Maths and English for this course.


Each learner will be assigned an assessor who will provide guidance and support to them throughout the training.

Assessment is carried out in the workplace and you will use an electronic portfolio system to gather evidence and receive feedback and targets from your assessor throughout your course.

How to apply

If you want to apply for this course, you will need to contact Jarvis Training Management Limited directly.

Last updated date: 09 October 2017
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