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Advanced Apprenticeship - Level 3 NVQ Diploma in Business and Administration at County Training - Shropshire Council

Course description

Level 3 is for those with extra responsibility who may supervise or coach others in their organisation. Candidates will need a minimum of 12 - 18 months administration experience prior to completing this qualification. Level 3 will take approximately 18 months to complete.

This Apprenticeship is about playing an important support role within a business or organisation.

Administrators handle the day-to-day tasks in an office and make sure things run smoothly – 97% of employers say that effective administration is essential to their business, so they do a crucial job.

The term ‘administration’ covers roles that involve organising people and resources, including, executive assistants, secretaries, administration assistants, data entry clerks and office juniors. Without them, information would be hard to find, meetings would be missed and businesses would be less productive.

This course is a work-based qualification, so you will be learning through on-the-job practical training, providing you with the relevant skills and experience in order to continually progress your career.

Course content

Through an Apprenticeship you will work towards a framework of qualifications which will include:

  • Level 3 NVQ Diploma in Business and Administration
  • Level 3 Technical Certificate in Principles of Business and Administration
  • Level 2 Functional Skills in English, Maths and IT
  • Employment Rights and Responsibilities
  • Personal Learning and Thinking Skills

Entry requirements

Before you can start this course, you will need to have a relevant paid work placement of at least 30 hours per week. There may be existing placements available or County Training can provide you with support to find a placement. This may be through an interview, some support with writing applications or preparing a CV, or even through work-experience placements.


Before your course starts you will meet with your manager at work and your assessor to discuss which units of the qualification you will be working towards. These will be based on the kind of job role and day-to-day tasks you will be doing. Your assessor will then visit you on a regular basis to help collect evidence of the skills and knowledge you are gaining through one-to-one discussions, observations at work and witness testimonies from your manager – all of these activities will help you to build a portfolio demonstrating your ability for this area of work.

Financial information

The cost will be dependent on individual circumstances. There may be funding available to cover training costs.

For 16-18 year olds undertaking an Apprenticeship, training will be fully funded. A contribution of £250/£350 may be required for individuals aged 19 and over depending on existing qualifications held.

Future opportunities

Level 3 candidates could move into supervisory roles or specialise in a specific area of employment e.g. finance, events, marketing, human resources, business development.

Often candidates with Level 3 qualifications will naturally move into management and supervisory roles with the opportunity to do some further training.

Some people choose to go to University to undertake a foundation degree or an undergraduate degree in a related subject area to develop their skills and knowledge further. 

Further information

Any person currently undertaking a Level 3 Apprenticeship is entitled to to access a programme of 6 management courses free!

Courses are available in the following area:

  • Problem Solving
  • Communication
  • Managing Change
  • Team Leading
  • Motivation
  • Mentoring

How to apply

If you want to apply for this course, you will need to contact County Training - Shropshire Council directly.

Last updated date: 20 May 2014
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