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Intermediate level Apprenticeship in Customer Service at National Business College Limited

Course description

Once NBC has found you a permanent job in a Customer Service role, you will complete a portfolio, gaining knowledge and experience, whilst collating evidence for your qualification.

Course content

The Apprenticeship Framework consists of:

  • NVQ in Customer Service
  • Functional Skills in Maths and English (Functional Skills depend on qualifications previously gained)

Entry requirements

Once you have applied for this course you will be invited into our Training Centre for an interview and assessment.

GCSE Grade A-C (or the equivalent) is required or achieves Entry Level 3 assessment level at application.

Future opportunities

Fantastic opportunity for progression within your role.

Follow on course:

Advanced Apprenticeship in Customer Service

Further information

For an informal chat about how an Apprenticeship can be the start of your career please contact us on 01484 430433 or email

How to apply

You can apply for this course through UCAS Progress. Add this course to your favourites so you can start making an application.

Last updated date: 20 April 2015
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Key information

  • Start date: Throughout the year