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Retail at Nacro

Course description

If you’re thinking about a job in retail, a retail course from Nacro will help. Our courses will give you the skills, the hands on experience and the confidence you need to take your next step.

Retail Knowledge

  • Level 1 or Level 2
  • Award or Certificate
  • City and Guilds

Retail Skills

  • Level E3, Level 1 or Level 2
  • Award, Certificate or Diploma
  • City and Guilds

Course content

As lots of retail jobs are in shops, you’ll learn about:

  • selling
  • customer service
  • working in a team
  • health and safety
  • supervising and managing other staff

Depending on which course you take, you’ll work towards gaining an award, a certificate or a diploma.

Entry requirements

You don’t need any qualifications or previous experience. You can start at any level that suits you and then move on to other levels. To start a level 2 course, you will need to be working at level 1 in your English and Maths. We also expect you to show an interest in a subject of your choice.


You’ll be assessed through an online test, an assignment or a porfolio.

Future opportunities

With your qualification, you can apply for a job as a:

  • shop assistant in your local supermarket, high street store or retail park
  • retail buyer
  • retail manager

Alternatively you can take a related course at a higher level or apply for an apprenticeship in a related work area.

Further information

Any of the tutors at your centre will listen to your needs and offer you help. If you have personal matters you’re worried about, you can talk to one of our safeguarding officers. You will find their contact details displayed in the centre.

How to apply

If you want to apply for this course, you will need to contact Nacro directly.

Last updated date: 27 March 2017
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