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Community Support Officer Level 2 at Escalla

Course description

Apprenticeships are nationally recognised qualifications that offer an excellent way of mastering practical skills in the workplace.  This Apprenticeship deals with work in the housing sector.

Housing officers supervise the day-to-day management of rented properties that belong to housing associations and local authorities. They deal with both people and property, assessing the needs of people applying for housing, allocating vacant accommodation and dealing with any problems that crop up, from anti-social behaviour to broken boilers.

As a Housing apprentice, your duties will depend on your employer and whether they’re part of the public sector, the voluntary sector, or the private rented sector. You could be assessing housing need in applicants, letting homes, collecting rents, or managing the development of new homes.

You’ll learn about customer services, housing management, lettings and allocation, homelessness and advice, supported housing (which covers shared housing, hostels and sheltered housing), and repairs and maintenance.

How to apply

If you want to apply for this course, you will need to contact Escalla directly.

Last updated date: 10 August 2015
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