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NVQ Hospitality Services Diploma Level 2 (QCF) at York College

Course description

This qualification will provide the knowledge and practical skills to work front of house. The qualification covers a range of essential skills that will enable the student to gain confidence in delivering a high level of service to all customers in a range of environments.

Units include:

  • Customer Service in Hospitality
  • Food Safety in Catering
  • Health and Safety in Catering and Hospitality
  • Team Working in Hospitality

Plus a range of optional units covering:

  • Food and Beverage Service Skills
  • Providing Reception Service Skills
  • Food Preparation and Cooking Skills
  • Providing Housekeeping Services Skills
  • Handling Payments and Maintaining Payment Points

Entry requirements

3 GCSEs at grade C or above including English and Maths (grade 4), or Level 2 Functional Skills in Maths and English. Alternatively, Level 1 Certificate/Diploma in Hospitality Service or Entry Level Certificate Introduction to Hospitality, or GCSE in Catering or Food Technology at grade C or above. All Applicants need to be successful at interview.


Competence based assessment through a portfolio of evidence and underpinning knowledge questions.

Future opportunities

Students could  progress onto Level 3 courses including Professional Cookery or Food and Beverage Service. Potential job occupations include Catering/Restaurant member, Bar Tender, Receptionist and Housekeeper.

How to apply

If you want to apply for this course, you will need to contact York College directly.

Last updated date: 19 October 2016
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