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Customer Service Apprenticeship at West Cheshire College

Course description

The Apprenticeship and Advanced Apprenticeship cover a framework of qualifications including Employment Rights and Responsibilities and the EDI Certificate in Customer Service Level 2/3. Both programmes meet the needs of employers and help you develop the broad range of customer service skills which are required to work effectively in a customer facing environment. You will also improve your functional skills in English, maths and IT.

You will work towards achieving an NVQ Level 2 or NVQ Level 3.

Entry requirements

This Apprenticeship would suit those who are currently working in customer service, and would like to work and gain a recognised qualification.

Future opportunities

Customer Service Adviser, Receptionist

How to apply

If you want to apply for this course, you will need to contact West Cheshire College directly.

Last updated date: 04 May 2016
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