Customer Service Level 3 at Profound Services Limited
When you start the apprenticeship, you will be allocated an experienced training advisor who will be on hand to help you throughout the course. You will also be allocated with a mentor in the workplace who will be available on a day to day basis. We deliver our training through an online portfolio system which you, your mentor and training advisor will have log in details for.
Most employers will ask for at least 5 GCSEs at Grades A – C. Including Maths and English. You can still do an apprenticeship if you have AS or A Level qualifications. If you have completed a Degree (either fully or in part) unfortunately you aren’t eligible for a funded apprenticeship but employers may be willing to pay the cost for you. You should remember through that it’s not only academic performance that will be looked at; employers will look at your whole application.
How to apply
If you want to apply for this course, you will need to contact Profound Services Limited directly.