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Property Maintenance Operative Intermediate Apprenticeship at Leicester College

Course description

The primary role of a Property Maintenance Operative is to optimise property condition and quality and to ensure the building is kept in a safe working condition. Property Maintenance Operatives need to maintain a high level of quality, providing maximum satisfaction to customers, clients, guests and team. They will understand the mechanism of buildings including electrical, plumbing, plant, safety systems and equipment. They will provide first and immediate response to fault finding, whilst maximising quality and ensuring cost effectiveness. They will ensure prevention of major damage that could result in extensive costs and minimise reactive intervention.

Course content

Understand and demonstrate the importance of Health and Safety in the workplace Comply with organisational safety, policies and procedures and identify hazards and reduce them • 5/1/2018 Institute for Apprenticeships / Property maintenance operative 2/3 Core Behavioural Attributes Interpersonal Skills • Consider safety compliance with a diverse sector of client groups • Understand and demonstrate the importance of working safely at height Carry out repairs to the fabric of a building, for example repairs to walls, doors, doorframes, skirting boards or plaster damage to internal walls • Understand and maintain plumbing and drainage systems, for example repairs to WC systems, leaking taps or water testing and unblocking drains • • Maintain high levels of water hygiene within a building Understand and maintain electrical distribution, safe repair of electrical installation to legal requirements, for example replacing damaged sockets, plugs, lighting and fuses. • Understand and maintain plant, safety systems and equipment • Demonstrate and implement energy, environment and sustainable practices Understand and maintain grounds and external fabrication of a building, such as drainage and guttering •Understand and demonstrate the safe use of hand tools, for example screwdrivers, power drills, pliers, paper strippers and a variety other tools used in plumbing and carpentry Demonstrate and understand the importance of the control of resources and stock • Understand and demonstrate the principles of Planned Preventative Maintenance • Understand how to prepare for refurbishment or deep clean of equipment and surfaces • Carry out repairs and reactive maintenance • Understand the importance of customer service • Record and report information accurately either internally or externally

Entry requirements

Individual employers will set their selection criteria but the standard includes Maths and English understanding and functional application at Level 1, enabling apprentices to aspire to the next level. Employers will set the entry specification suitable for the correct level of the individual. A-C in Maths & English GCSE- Desirable


EPA is the final stage that an apprentice goes through to complete their apprenticeship. The apprentice must demonstrate their learning to an independent end-point assessor and the overall grade available is distinction, merit, pass or fail (for resits the maximum grade is a pass). We have not applied to be an approved assessment organisation on for this standard. Assessment events for this standard are:Synoptic knowledge test Online multiple choice that counts towards 50% of the overall score for this qualification. Professional discussion this provides an opportunity for further evidence to be gathered or explored in more detail. The conversation will cover the specific knowledge, competencies or behaviours as set out in the standard. This contributes 25% to the overall score for this qualification.Synoptic practical One-day practical where apprentices complete a selection of maintenance tasks in a controlled environment. It tests their knowledge, competencies and behaviours against a pre-defined project. It is 25% of the overall score for this qualification.Professional discussion this provides an opportunity for further evidence to be gathered or explored in more detail. The conversation will cover the specific knowledge, competencies or behaviours as set out in the standard. This contributes 25% to the overall score for this qualification.

Financial information

Material fee £0. You must wear PPE at all times at college and in the workshops

Future opportunities

Completing this apprenticeship programme with its transferable skills will enable progression into roles such as a Technical Specialist e.g. Electrical or Plumbing and Supervisory and Management roles e.g. Facilities Management, across a wide range of sectors. You can progress on to the following route- level 3 Electro technical or level 3 Gas Engineering Apprenticeship Further Information If you would like further information on this apprenticeship, then please call us on 0116 2242240

Further information

You can apply on line directly or give us a call on 0116 2242240 with your full contact details. For more information contact our Customer Service Centre on 0116 2242240 or visit

How to apply

You can apply for this course through UCAS Progress. Add this course to your favourites so you can start making an application.

Last updated date: 28 September 2018
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